"Hot rooftop pool with views of mountain was fantastic."
Richard from United Kingdom
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"The restaurant was exceptional, fabulous food and drinks."
Helen from Australia
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"Comfortable, bus stop outside which hotel provided free tickets for, Hot pool is great."
Jon from United Kingdom
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"The facility was beautifully furnished, the staff was pleasant and helpful, the beds were comfortable."
Spencer from United States
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"Incredible heated pool with gorgeous views, lovely clean facilities"
Laurie from Canada
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3-star mountain retreat in Banff
Location
Otter Hotel is situated in the picturesque town of Banff, providing access to numerous outdoor activities and breathtaking mountain scenery. The hotel is located just steps from the Banff Avenue, where guests can find restaurants, shops, and entertainment options. Proximity to the Banff National Park allows for easy exploration of scenic trails and wildlife viewing.
Rooms
The hotel offers a variety of 45 rooms, each equipped with convenient amenities such as a refrigerator and microwave. Many accommodations provide views of either the surrounding mountains or the hotel's peaceful garden. Guests can choose between queen, king, and family room configurations based on their needs.
Dining
On-site dining options feature a cozy restaurant serving locally sourced dishes and beverages. Guests can enjoy breakfast and dinner with a focus on Canadian cuisine. The hotel also has a relaxed lounge area providing a place to unwind after a day of adventure.
Wellness
Otter Hotel includes a fitness center equipped with cardio machines and free weights, catering to those who wish to stay active during their stay. After an outdoor adventure, guests can relax in the hot tub or sauna that are available for use. Additionally, the hotel provides hiking trail maps to aid guests in exploring the stunning outdoors.
Family-Friendly Amenities
The hotel offers family rooms designed to accommodate parents and children comfortably. Children can enjoy various board games and recreational equipment available at the hotel. There are also nearby attractions that engage families and create lasting memories.
Highlights
Location: Steps from Banff Avenue
Rooms: 45 rooms with mountain views
Dining: Cozy on-site restaurant
Wellness: Fitness center & hot tub
Family-Friendly: Family rooms & games
Must-do experiences
Hike to Johnston Canyon for stunning waterfalls and wildlife sightings.
Enjoy a local favorite, bison burger, at The Bison Restaurant.
Visit the Banff Park Museum for a glimpse into the area's history.
Relax in the Banff Upper Hot Springs for a rejuvenating soak.
Take a sunset stroll along the serene shores of Two Jack Lake.
Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Superior Room Mountain View
2 persons
26 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details
King Room Mountain View
2 persons
27 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Mountain View King Suite
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Show all rooms
Check Dates & Room Rates
See what's available for your travel dates
August 2026 - August 2027
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Check-in/ Check-out
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
Facilities: Perfect
9.3/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Luggage storage
Lift
Electric vehicle charging station
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Housekeeping
Laundry
Tours/Ticket assistance
Dining
Restaurant
Spa & Leisure
Jacuzzi
Room features
Air conditioning
Heating
Sitting area
Patio
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Otter Hotel Location
600 Banff Avenue, Banff, T1L 1H8,
Explore Banff
Explore Banff's Best
Top Attractions
Activities
Dining
Entertainment
Bow Falls
25 minutes' walk
Bow Falls features stunning waterfalls and breathtaking views, accessible via scenic trails perfect for photography.
Buffalo Nations Luxton Museum
30 minutes' walk
This museum showcases Indigenous culture and history, offering engaging exhibits and guided tours for deeper insights.
Lake Minnewanka
25 minutes' walk
A beautiful lake offering tranquil scenery, picnic areas, and boat rentals, ideal for a relaxing day immersed in nature.
Fairmont Banff Springs
25 minutes' walk
Known as the 'Castle in the Rockies,' this iconic hotel offers tours exploring its stunning architecture and history.
Hiking at Little Beehive
15 minutes' walk
Challenging trails reward hikers with panoramic views of Banff National Park, suitable for adventure seekers.
Relaxation at Spa of the Fairmont Banff Springs
25 minutes' walk
This luxurious spa offers rejuvenating treatments and serene facilities, perfect for those seeking tranquility.
Japanese Restaurant Miki
25 minutes' walk
Authentic Japanese cuisine with a cozy atmosphere; try their sushi and ramen for a delightful dining experience.
Patrinos Banff
25 minutes' walk
This Italian favorite offers delicious pasta and pizza in a warm setting, perfect for families and couples alike.
Banff Centre for Arts and Creativity
25 minutes' walk
An arts hub offering live performances, exhibitions, and workshops, ideal for culture enthusiasts of all ages.
Wild Bill's Legendary Saloon
15 minutes' walk
A lively bar featuring live music, dancing, and themed nights, making it a hotspot for nightlife in Banff.
Getting around
City Centre
Banff 17 min · 4600 ft
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are allowed on request.
Number of rooms:
146
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Review score
Based on 460 verified reviews
8.8 /10
Great
90 %
Recommend
Breakfast
2.5/10
Cleanliness
9.2/10
Comfort
9.3/10
Facilities
9.3/10
Free WiFi
8.3/10
Location
8.9/10
Paid Wi-Fi
8.7/10
Staff
9.1/10
Value for money
8.3/10
Pros
Outdoor pools
Mountain view
Really good restaurant
Comfortable rooms
Cons
Loud heating system
Poor soundproofing
Guest reviews
based on 667 reviews
8.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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