"Hot rooftop pool with views of mountain was fantastic."
Richard from United Kingdom
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"The restaurant was exceptional, fabulous food and drinks."
Helen from Australia
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"Comfortable, bus stop outside which hotel provided free tickets for, Hot pool is great."
Jon from United Kingdom
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"The facility was beautifully furnished, the staff was pleasant and helpful, the beds were comfortable."
Spencer from United States
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"Incredible heated pool with gorgeous views, lovely clean facilities"
Laurie from Canada
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Amenities & Services
Otter Hotel has a fitness center with modern equipment and a hot tub for guest relaxation. The hotel offers free private parking in a garage and electric vehicle charging stations. Guests receive free Roam bus passes for unlimited travel around Banff, and bear spray rentals are available at the front desk.
Rooms & Suites
All rooms include a private bathroom, air conditioning, and a flat-screen TV with free toiletries. Many rooms have a balcony and patio with views of Cascade Mountain or surrounding peaks. The Superior King Room and King Suite offer additional indoor seating space and upgraded bedding.
Location & Nearby Attractions
The hotel is within 2 km of Banff Park Museum and The Whyte Museum of the Canadian Rockies. Cave and Basin National Historic Site is 3.5 km away, and Banff International Research Station is 1.8 km from the property. Calgary International Airport is 134 km away, accessible by car via the Trans-Canada Highway.
Dining Options
The on-site Good Folk restaurant serves dinner and has received guest praise for its basil pesto pasta and mushroom risotto. Sudden Sally, located at the sister property across the driveway, offers breakfast, lunch, and dinner with cinnamon buns as a recommended item. A pour-over coffee station is available in rooms with complimentary local coffee and tea provided at check-in.
Wellness & Relaxation
The rooftop hot tub area offers a sauna and fire pits with mountain views, including direct sightlines of Cascade Mountain. Guests can relax on comfortable sofas by the fire after using the hot pools. A guest laundry room with affordable machines is available without requiring coins.
Highlights
Parking: Free private garage with EV charging
Transport: Free Roam bus passes for Banff
Rooms: Balconies with Cascade Mountain views
Dining: Good Folk restaurant & Sudden Sally
Wellness: Rooftop hot tub, sauna, fire pits
Services: Bear spray rentals, laundry room
Must-do experiences
Hike to Johnston Canyon for stunning waterfalls and wildlife sightings.
Enjoy a local favorite, bison burger, at The Bison Restaurant.
Visit the Banff Park Museum for a glimpse into the area's history.
Relax in the Banff Upper Hot Springs for a rejuvenating soak.
Take a sunset stroll along the serene shores of Two Jack Lake.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Superior Room Mountain View
2 persons
280 sq. feet
2 King Size Beds
Mountain view
Shower
Heating
room details
King Room Mountain View
2 persons
295 sq. feet
1 King-size bed
Mountain view
Shower
Heating
room details
Mountain View King Suite
2 persons
325 sq. feet
1 King-size bed
Mountain view
Shower
Heating
room details
King Suite
2 persons
325 sq. feet
1 King-size bed
Shower
Heating
room details
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See what's available for your travel dates
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
Facilities:
Perfect
9.4/10Review score
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Pets allowed
Luggage storage
Lift
Electric vehicle charging station
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Housekeeping
Laundry
Tours/Ticket assistance
Dining
Restaurant
Spa & Leisure
Jacuzzi
Room features
Air conditioning
Heating
Sitting area
Patio
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Otter Hotel Location
600 Banff Avenue,
Banff,
Canada,
T1L 1H8,
Alberta
Map view
600 Banff Avenue,
Banff,
Canada,
T1L 1H8,
Alberta
City landmarks
Waterfall
Bow Falls
1.3
mi
Museum
Buffalo Nations Luxton Museum
1.4
mi
Landmark
Lake Minnewanka
1.2
mi
Landmark
Fairmont Banff Springs
1.5
mi
Landmark
Little Beehive
4800 ft
Museum
Cave and Basin National Historic Site
1.8
mi
Church
St. Paul's Presbyterian Church
4200 ft
Landmark
Canadian Ski Museum West
4300 ft
Museum
The Historic Luxton Home Museum
4400 ft
Landmark
Saint Mary's Parish Banff
4900 ft
Landmark
Banff Centre for Arts and Creativity
1.4
mi
Gallery
Willock & Sax Gallery
4900 ft
Landmark
Walter Phillips Gallery
5100 ft
Museum
Whyte Museum of the Canadian Rockies
2.3
mi
Landmark
Banff Off-Leash Dog Park
2100 ft
Landmark
Johnson Lake
5200 ft
Landmark
Bourgeau Lake
5200 ft
Church
Banff Park Church
2200 ft
Gallery
All In The Wild Gallery
5300 ft
Gallery
About Canada
1.0
mi
Shopping Area
Cascade Shops
4200 ft
Landmark
Tunnel Mountain Trailhead
3000 ft
Landmark
Surprise Corner
1.6
mi
Museum
Banff Park Museum National Historic Site
2.3
mi
Landmark
Banff Avenue
2.1
mi
Gallery
Canada House Art Gallery
2.2
mi
Landmark
Tunnel Mountain Trail
3.5
mi
Nearby
Tunnel Mountain Road
Douglas Fir Resort Waterslides & Pools
1600 ft
Amusement Park
Banff Rotary Park
1200 ft
Whiskey Creek
1700 ft
Restaurants
Japanese Restaurant Miki
1.2
mi
600 Banff Ave
Patrinos Banff
1.3
mi
537 Banff Ave Inside the Rundlestone Lodge
Carlito's Pizzaria
1.5
mi
501 Banff Ave
Chili's Grill and Bar
1.5
mi
461 Banff Ave Fox Hotel & Suites
Explore Banff
Explore Banff's Best
Top Attractions
Activities
Dining
Entertainment
Bow Falls
25 minutes' walk
Bow Falls features stunning waterfalls and breathtaking views, accessible via scenic trails perfect for photography.
Buffalo Nations Luxton Museum
30 minutes' walk
This museum showcases Indigenous culture and history, offering engaging exhibits and guided tours for deeper insights.
Lake Minnewanka
25 minutes' walk
A beautiful lake offering tranquil scenery, picnic areas, and boat rentals, ideal for a relaxing day immersed in nature.
Fairmont Banff Springs
25 minutes' walk
Known as the 'Castle in the Rockies,' this iconic hotel offers tours exploring its stunning architecture and history.
Hiking at Little Beehive
15 minutes' walk
Challenging trails reward hikers with panoramic views of Banff National Park, suitable for adventure seekers.
Relaxation at Spa of the Fairmont Banff Springs
25 minutes' walk
This luxurious spa offers rejuvenating treatments and serene facilities, perfect for those seeking tranquility.
Japanese Restaurant Miki
25 minutes' walk
Authentic Japanese cuisine with a cozy atmosphere; try their sushi and ramen for a delightful dining experience.
Patrinos Banff
25 minutes' walk
This Italian favorite offers delicious pasta and pizza in a warm setting, perfect for families and couples alike.
Banff Centre for Arts and Creativity
25 minutes' walk
An arts hub offering live performances, exhibitions, and workshops, ideal for culture enthusiasts of all ages.
Wild Bill's Legendary Saloon
15 minutes' walk
A lively bar featuring live music, dancing, and themed nights, making it a hotspot for nightlife in Banff.
Getting around
City Centre
Banff17 min
·
4600 ft
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Internet
Wireless internet is available in for free.
Pets
Pets are allowed on request.
Number of rooms:
146
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Review score
Based on 198 verified reviews
8.9/10
Great
93%
Recommend
Breakfast
2.5/10
Cleanliness
9.3/10
Comfort
9.3/10
Facilities
9.4/10
Free Wi-Fi
9.6/10
Location
9.0/10
Paid Wi-Fi
7.5/10
Staff
9.1/10
Value for money
8.4/10
Pros
Outdoor pools
Mountain view
Really good restaurant
Comfortable rooms
Cons
Loud heating system
Poor soundproofing
Guest reviews
based on 547 reviews
9.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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